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HR support

Employee Assistance Programme

An Employee Assistance Programme (EAP) is the cornerstone of any employee welfare initiative and provides direct access to an advisory support service for employees and their families at a time of need.

Want to demonstrate your duty of care?

An Employee Assistance Programme can help to address employee welfare and can reduce absentee rates, increase staff retention and help demonstrate a duty of care.

The employee helpline is available 24/7, 365 days a year and provides access to an employee counselling service offering professional support and advice on a range of issues including (but not limited to):

  • Emotional problems
  • Stress
  • Relationship difficulties
  • Bereavement
  • Family difficulties
  • Anxiety
  • Debt
  • Medical matters
  • Legal advice

The employee helpline is staffed by qualified and experienced counsellors, solicitors and legal consultants.

What else is included?

24/7 manager support - offering first-line guidance for those dealing with people management issues in the workplace.

Online portal – providing instant access to information on a range of topics, including resources for managers dealing with common workplace issues.

EAP options include:

  • Telephone helpline only
  • Face-to-face counselling
  • Tax exempt EAP
  • MI detailing volume and categorisation of calls

Absence Management

BHSF's absence management system powered by e-days is a highly-effective, web-based holiday and sickness absence management solution. It is extremely flexible, making it ideal for most organisations regardless of their size and complexity.

Each e-days implementation is highly customisable to reflect the specific absence management processes and needs of each customer.

Features of the system include:

  • Simple and quick staff holiday request and approval processing online
  • Powerful staff sickness absence tracking for managers and HR
  • Secure usage over the internet from anywhere with internet connectivity
  • Integration with MS Outlook and back office systems
  • Customisable email alerts and triggers
  • Powerful on-page and exportable reporting
  • Robust security and data protection

e-days makes staff holiday planning and staff absence management a simple, accurate and precise process, allowing your organisation to:

  • Securely record, manage and monitor staff absence leave from anywhere, on any device
  • See absence details at a glance across different teams, locations and departments
  • Automate your staff absence process via email notifications
  • Identify sickness absence costs across your organisation through the use of absence records and reports
  • Simplify the administration process
  • Allow managers and HR to report on absence data through powerful reporting and analytics

Legal support services

Employees can be your biggest asset, but also your biggest risk. With employment law rapidly evolving, it's important to have guidance and support in place.

Employment law and HR support service

BHSF has partnered with leading law firm Irwin Mitchell to provide you with a fixed fee employment law service, designed to protect and support organisations of all sizes and across all sectors, ensuring they avoid incurring unnecessary legal fees.

The service includes:

  • Direct and unlimited access to your dedicated employment law solicitor
  • A written compliance audit of your existing contracts and policies
  • Monthly email bulletins comprising relevant legal updates
  • Access to a health and safety helpline and dedicated website
  • Access to a dedicated website which contains useful Employment Law information and precedents
  • Invitations to training programmes for you and your team
  • Optional Employment Tribunal insurance

Additional services for your employees

In partnership with Irwin Mitchell, BHSF offers your staff the option to purchase personal legal services, including:

Will writing - saving your staff time, money and anguish by allowing them to ensure their assets are distributed correctly in the event of their death.

Lasting Power of Attorney (LPA) - designed to be used in conjunction with will planning. A legal document is produced, allowing employees to state what should happen to their finances and agree who can make decisions for them if they become unable to decide for themselves.

Find out more

Call our Corporate Relations Team today on 0121 629 1084

What our customers say

Flexsme
The Flexsme system from BHSF is not only easy to use and great to look at, but it offers a kind of 'one size fits all' formula. Plus, thanks to BHSF's 'not-for-profit' standing, it is offered at an incredible cost that simply can't be ignored.
Client HR Manager
EAP
BHSF provides us with a very good Employee Assistance Programme. A representative from BHSF attends regular induction days to welcome all our new employees. It is a really effective way of getting the information out to all new starters, and has proved very successful. We are extremely pleased with the service we receive.
Client HR Manager
EAP
We have worked closely with BHSF to provide a range of benefits that we now offer to our staff. As part of this we have access to their excellent Employee Assistance Programme which gives valuable support and advice. The service we receive from BHSF has always been first class and we would recommend them and their EAP wholeheartedly.
Client HR Director
Benefits Booklets
I was looking for an EAP as well as a range of other employee benefits and for us, BHSF was the natural choice. Together we are able to bring together a benefits programme for our staff and present this through a Benefits Booklet which carries our own company branding and message.
Client Head of Compensation and Benefits
Network Benefits
BHSF clearly stood out on value and of course we know their customer service to be good from previous experience. Our staff can now conveniently and easily access hundreds of employee benefits at the click of a mouse, allowing the company to communicate new offers to the whole workforce in a consistent manner.
Client HR Manager

Other products

Upcoming events

Building employee resilience in the modern workplace

Thursday 8 June 2017, 8:30-10:45am

Aztec Hotel & Spa, Aztec West Almondsbury, Bristol, BS32 4TS.

The seminar will look at mental and financial wellbeing and the impact it has on the workplace; specifically what employers can do to help build a resilient workforce.

To book your free place, contact Lavinia Batchelor: laviniabatchelor@bhsf.co.uk 0121 629 1086

Building employee resilience in the modern workplace

Wednesday 21 June 2017, 8:30-10:45am

America Square Conference Centre, One America Square, London, EC3N 2LB.

The seminar will look at mental and financial wellbeing and the impact it has on the workplace; specifically what employers can do to help build a resilient workforce.

To book your free place, contact Lavinia Batchelor: laviniabatchelor@bhsf.co.uk 0121 629 1086

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