BHSF’s dozen good reasons

The importance of staff training and development to a Birmingham-based company has just been highlighted by 12 employees passing NVQs.

BHSF, the nationwide healthcare insurer, has awarded seven staff for passing TQ Level 2, two for gaining Customer Service Level 2, two for Business Administration Level 2 and one for Business Administration Level 3.

Barbara Brant, who is the internal NVQ assessor and who herself has 11 NVQs, said: “At the moment BHSF has 22 employees on NVQ courses and eight waiting to be enrolled.

“The company takes training of staff very seriously and besides the courses the 12 have passed we also have coaching, mentoring, management and contact-centre NVQs”.

Peter Maskell, chief executive of BHSF and President of Birmingham Insurance Institute, said: “It is important that all companies take an interest in the development of their staff.

“Training is a way of life at BHSF giving all staff an incentive to further their careers and for that reason we award each one that passes”.