Building healthier, stronger futures: our new Health & Wellbeing Plan for employees.

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Employee Assistance Programmes (EAP)

Our employee assistance programme (EAP) gives employees and their families confidential, 24/7 support for life’s challenges – stress, anxiety, financial worries and more. As a leading EAP provider in the UK, BHSF offers more than just a helpline; it includes proactive mental health tools, dedicated account management and clear MI reporting. Looking for EAP employee assistance that goes beyond the basics? We’ve got you covered with comprehensive employee wellbeing services.

How does an EAP benefit businesses?

For employee support

  • 24/7 EAP support from qualified counsellors
  • Help with mental health, legal advice and financial advice
  • Flexible access by phone or video
  • Complete confidentiality – no need to inform your manager
  • Support for immediate family members
  • Digital wellbeing tools and self-help resources via our app and portal

What employers gain

  • Improved workplace wellbeing and engagement
  • Reduced absence and presenteeism
  • ROI of £10.85 for every £1 invested (EAPA UK)
  • Scalable EAP services for teams of any size
  • Manager support through helpline and resources
  • Dedicated account management and MI reporting

Our EAPs

Core Support

EAP

Affordable, essential employee support

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  • 24/7 access to counselling and advice lines
  • Health and wellbeing support
  • Critical incident advice and telephone support
  • Counselling for those with care responsibilities
  • Legal signposting helpline
  • Financial and debt signposting helpline
  • Management information reporting
  • Online portal with self-help resources and CBT workbooks

Comprehensive

EAP

Best for full mental health support

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  • Everything in Core
  • Enhanced legal support helpline provided by specialists
  • Enhanced financial and debt support helpline
  • Access to MyMindPal, a mental fitness app
  • GP consultation service with private prescriptions (24/7)
  • Independent care advice to support carers with care decisions

Wellbeing

EAP

Flexible wellbeing plus lifestyle benefits

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  • Everything in Comprehensive
  • Access via a wellbeing app
  • Smarter spending – discounts and special offers on well-known brands
  • Discounted gym membership and nutrition advice
  • Additional health & wellbeing resources

Accreditations

How can an EAP help your employees?

Immediate help, anytime, anywhere

Employee support when it’s needed most

Staff can access in-the-moment support with no call time limits, so conversations are never rushed. Our EAP also includes 24/7 GP consultations by phone or video, plus expert legal advice and financial advice through dedicated helplines.

Professional counselling for your employees

Counselling support and guidance

Structured EAP counselling is available for employees and their families, delivered by BACP-accredited professionals. We also provide advice for carers, neurodiverse employees and those with special needs.

Mental fitness at your fingertips

Digital tools

Employees can build resilience with online resources and CBT workbooks, working at their own pace. Our MyMindPal tool offers interactive mental fitness support to help manage stress and create healthier habits.

Get an EAP quote for your business
Specialist care for tough times

Support for complex cases

For ongoing or complex issues, we offer psychological assessments and one-to-one case management. A dedicated case manager ensures employees receive tailored care and follow-up.

Tailored support for your business

Making our EAP work for your organisation

Your business benefits from a dedicated account manager for setup and ongoing support, plus regular MI reporting to track impact. We also provide marketing resources to promote your EAP internally and a manager helpline to help leaders support their teams.

Extra support to keep your team healthy and happy

Additional wellbeing services

From discounted gym memberships to encourage regular exercise, and 24/7 GP helpline access for fast medical advice, to online retail discounts that boost morale. We also provide expert mental health training and consultancy plus tailored wellbeing strategy support, ensuring your organisation takes a proactive approach to employee wellbeing.

Looking for more comprehensive support? Explore our Health & Wellbeing Plan for an all-in-one solution that goes beyond EAP.

Health & Wellbeing Plan

Hear from our customers

“One-2-one counselling was extremely beneficial for me whilst in burnout and on my journey out of burnout. Counsellor was an excellent listener and provided me with useful resources as follow up.”

BHSF customer from an education organisation

These stats highlight why EAPs matter

From small teams to large organisations, EAPs give an employee help with somewhere to turn, improving wellbeing and helping businesses manage absence and performance.

51%

Of UK work-related ill health in 2022 was caused by stress, depression, or anxiety.²

£10.85

For every £1 spent on an EAP in the UK, employers saw an average ROI of £10.85 (2022).³ Up from £8 in 2021 and £7.27 in 2019.³ This ROI comes from reduced absence, improved productivity, and less management time lost.

98.5%

Nearly all of our clients said that the EAP program helped them to remain in work whilst receiving support or were able to return to work sooner.

Frequently asked questions

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Trusted by over 5,000 companies

Let's talk about how we can support your employees, get in touch.

We'll talk you through our Employee Assistance Programme (EAP) options, so you can choose the level of support that works best for your business.

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