Building healthier, stronger futures: our new Health & Wellbeing Plan for employees.
Our Employee Assistance Programme (EAP) provides 24/7 confidential support for employees and their families. It’s a practical way to enhance your employee benefits package and promote a healthier, more resilient workforce.
Employee assistance benefits provide confidential support for personal and work issues, helping employees resolve problems quickly. This reduces sick days (absenteeism) and improves focus and productivity when employees are at work (presenteeism).
By offering professional help for stress, mental health, and other challenges, EAPs enable employees to clear their minds. This leads to improved concentration, better decision-making, and higher overall work performance across the organisation.
An EAP demonstrates employer care, fostering a supportive culture. This boosts morale, job satisfaction, and loyalty, making your business more attractive to new talent and helping to retain valuable, experienced employees.
EAPs are a highly cost-effective investment. For every £1 spent, UK businesses typically see a return of £8-£10, driven by fewer lost workdays, higher productivity, and reduced recruitment costs through better retention.¹
An Employee Assistance Programme (EAP), sometimes called an employee assistance program or an employee assistance scheme, is a workplace benefit offering confidential, no-cost support to employees facing personal or work challenges. It provides a safe space for employees and their immediate family members to discuss any challenges that they may have which may negatively impact their mental health or their work performance.
Through short-term counselling, resources, and referrals, EAP services help individuals manage issues like stress, mental health, and relationship difficulties, contributing to their wellbeing and a more productive work environment.
From small startups to large corporations, we understand the unique challenges businesses face. Whether it’s stress, anxiety, work-life balance, or personal issues, our EAPs offer confidential support for your employees and their families.
We put your employees’ individual needs first, matching them with the counsellor best suited to help. Through our network of BACP-accredited professionals, they receive supportive, therapeutic counselling they can trust.
We never turn anyone away. Our EAP is the only UK service with no exclusion or inclusion limits; all referrals are supported.
Every employee gets the time they need, no cut-offs, no pressure, just space to talk and be supported. Our EAP places no time limits on initial calls or in-the-moment support.
Employees and their families can access confidential advice any time of day. Support covers a wide range of personal and workplace issues.
Employees can talk for as long as they need. Every conversation is unrushed, empathetic, and focused on their needs.
One-to-one support for employees who need more tailored help. A dedicated case manager coordinates care and follow-up.
Expert advice on personal legal matters from Irwin Mitchell. Covers personal issues such as housing, family law and more.
Confidential support on financial worries and debt, provided by Auriga. Helps employees with budgeting, money management, and financial planning.
Guidance for employees managing caring responsibilities or special needs. Delivered by Grace Consulting to support work–life balance.
Employees can speak to a GP anytime by phone or video.
An interactive online tool designed to strengthen mental fitness. Helps employees manage stress and build healthier habits.
Specialist assessments available for complex or ongoing issues. Ensures employees receive the right level of care and guidance.
Dedicated helpline and resources to help managers support their teams.
Promotional resources to support your business in spreading the word to your staff.
Digital tools and Cognitive Behavioural Therapy (CBT) workbooks to support resilience. Employees can work through materials at their own pace.
Your business will have a dedicated account manager for ongoing support. They’ll guide you through setup and make sure your EAP continues to meet your needs.
Get regular management information reports that show how your EAP is being used. These insights help you measure impact and demonstrate value to your organisation.
EAP
Affordable, essential employee support
Get a quote
24/7 access to counselling and advice linesHealth and wellbeing supportCritical incident advice and telephone supportCounselling for those with care responsibilitiesLegal signposting helplineFinancial and debt signposting helplineManagement information reportingOnline portal with self-help resources and CBT workbooksEAP
Best for full mental health support
Get a quoteEverything in CoreEnhanced legal support helpline provided by specialistsEnhanced financial and debt support helplineAccess to MyMindPal, a mental fitness appGP consultation service with private prescriptions (24/7)Independent care advice to support carers with care decisionsEAP
Flexible wellbeing plus lifestyle benefits
Get a quoteEverything in ComprehensiveAccess via a wellbeing appSmarter spending – discounts and special offers on well-known brandsDiscounted gym membership and nutrition adviceAdditional health & wellbeing resourcesFrom small teams to large organisations, EAPs give employees somewhere to turn, improving wellbeing and helping businesses manage absence and performance.
These stats highlight why EAPs matter.
Of UK work-related ill health in 2022 was caused by stress, depression, or anxiety.²
For every £1 spent on an EAP in the UK, employers saw an average ROI of £10.85 (2022).³
Up from £8 in 2021 and £7.27 in 2019.³ This ROI comes from reduced absence, improved productivity, and less management time lost.
The average usage rate of EAPs among UK employers has now exceeded 12%, up from 10.4% in previous years.⁴
Of counselling cases involved immediate risk – equating to over 10,000 lives at risk.⁵
Counselling sessions delivered through EAPs in the UK.⁵
Working days lost due to stress, depression, and anxiety.⁶
Give employees access to discounted gym memberships. Encouraging regular exercise supports physical and mental wellbeing alongside your EAP.
Provide 24/7 access to a GP helpline for medical advice. Employees can speak to a qualified doctor quickly without waiting for routine appointments.
Employees can benefit from a wide range of online retail discounts. This helps boost morale and adds extra value to your wellbeing package.
Expert-led courses and consultancy to strengthen mental health at work. Covering topics from MHFA to crisis management, tailored to your organisation.
Our team can help you shape a wider wellbeing strategy. We’ll ensure your EAP sits at the heart of your organisation’s approach to employee health.
We'll talk you through our Employee Assistance Programme (EAP) options, so you can choose the level of support that works best for your business.
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