Employee Assistance Programmes (EAP)

Our trusted Employee Assistance Programmes are ready to support your employees whenever they need assistance most, any time, 365 days a year.

Leading accredited mental health providers.

We hold the Accreditation programme for Psychological Therapies Services (APPTS) and are accredited by the British Association for Counselling and Psychotherapy (BACP).

Expert support, on demand.

We provide in-the-moment support, with no call time targets.

A service built around you and your employees.

We are here when you need us, whenever that may be. 24/7 access, 365 days a year.

Experts in what we do.

We've been supporting employees' mental health for over 15 years.

Size doesn't matter

We have an EAP to support your employees' wellbeing

From small startups to large corporations, we understand the unique challenges businesses face. Whether it's stress, anxiety, work-life balance, or personal issues, our EAPs offer confidential support for your employees and their families.

Your employees come first

We look at individual needs

We prioritise your employee's individual needs and connect them with the best fit for lasting success.

We won't refuse anyone

Support without limits. That's our promise

We have what's called a no exclusion criteria, never refusing anyone who needs help.

No time-based targets

Leave the clock behind

Find a listening ear and a helping hand, on your terms. We don't have time-based targets for initial calls and in-the-moment support.

Support for managers

Manager & employee support

We give access to managers on how to identify and support employees who may be struggling, and how to create a positive and supportive work environment.

Speak to the experts

Senior expertise at your fingertips

When needed, high-risk employees can consult directly with our most experienced therapists, providing unmatched guidance and support.

Get a quote

Exceptional service

We deliver exceptional experiences to our service users

98.53% of our clients said that the service helped them to remain in work whilst receiving support or were able to return to work sooner.

Only the best

The right support and expertise on demand

We are accredited by The Royal College of Psychiatrists and British Psychological Society (APPTS) and the British Association for Counselling and Psychotherapy (BACP).


EAP Pricing and Plans

From as little as £3 per employee per year. We work with you to find the best EAP level to support your employees.

Get a quote

How It works

How do our EAPs work?

  1. Your employee calls and a telephone advisor identifies the type of call. If your employee is after legal and financial support we'll pass them to the relevant advisor straight away.
  2. If your employee needs mental health and emotional support, our advisor will assess the situation and schedule their first session.
  3. Within a few days (up to 5 working days) our counsellor will carry out an in-depth clinical assessment and connect them with the best help based on what they need.
  4. We give ongoing counselling and support to ensure your employee is best supported and should they need longer-term support, we'll refer them.

What our EAP includes

What's included

  • UK-based 24/7 counselling and advice line with family included
  • Support for managers
  • In-the-moment support with no call time targets
  • We won’t turn anyone away (no exclusion criteria)
  • Matching to the most appropriate clinician
  • Dedicated online portal
  • Legal assistance helpline
  • Financial support helpline
  • Promotional resources
  • Dedicated management information (MI)
  • Dedicated account manager


Looking for an EAP for your business?

Get in touch and we'll talk you through a range of EAP options.

Get a quote for your business