Register your portal account

Step 1: Check your emails

You’ll receive two emails from dontreply@bhsf.co.uk with the subject lines:

• Welcome to BHSF
• Welcome to your BHSF portal

📌 Tip: Check your spam or junk folder if you can’t see these emails.

Step 2: Review your policy details

Open the Welcome to BHSF email. This confirms that your policy is active and includes details such as:

• Your policy number
• Your plan start date
• Your payment details, where applicable

Step 3: Open your portal invitation

The Welcome to your BHSF portal email includes:

• A link to the portal
• Your username, which is your email address
• Your temporary password
• Instructions for setting up your account

Select the portal link to continue.

Step 4: Enter your temporary login details

On the login page, enter:

• Your username, as shown in the email
• The temporary password from the email

Select Sign in.

Step 5: Create your new password

Enter your temporary password, then create and confirm your new password.

Select Continue.

Step 6: Next, verify your account

For security, you’ll be asked for a one-time passcode.

A verification code will be sent to your email:

• Enter your email address and click "Send Code".
• Retrieve the code from your inbox and enter it when prompted.
• Click "Verify Code".
• If you receive an error, click “Send new code” and try again.

Step 7: Complete your login

Once your passcode has been verified, select Continue login.

You'll be redirected back to the login page where you can now sign in using your new password.

Step 8: You're all set 🎉

Sign in once again using your email address and the new password you created.

Your account is now set up and you’ll be taken to your dashboard.

Need help?

Contact the Helpdesk at helpdesk@bhsf.co.uk or call 0121 454 3601.